Frequently Asked Questions


What’s in the Box?

The Good Food Box has 7-9 different fruits and vegetables each week! The fruits and vegetables change, but you can expect staples like potatoes, carrots, onions, apples, oranges, and bananas often.

A typical box (varies greatly week to week)

Can I pick what’s in the box?

Unfortunately, no. Buying the same produce for all the boxes is what helps us get great prices on fresh fruits and vegetables so we can’t do special orders. If you have suggestions for things you would like to see in the box, though, please let us know!

What if I can’t pick up my box?

Good Food Box orders are non-refundable. You are most welcome to send someone to pick up your bag on your behalf. However - if you miss picking up your Good Food Box on your designated day and location, rest assured that it will find a good home. All boxes that are not picked up on time are donated to ensure that the food is used while it is still fresh and tasty.

Where do you deliver?

We offer limited local delivery within Nanaimo and Parksville.

Where does the food come from?

Most of the fresh fruits and vegetables in the Good Food Box come from a produce distributor who brings in produce from BC and around North America. We include local produce from our when it is available and aim to buy BC when possible.

Do I have to pre-order?

Yes! The Good Food Box is available every Thursday, however orders must be placed by Tuesday at midnight on the week before you receive the box.

Order the week before delivery of a Good Food Box

Who can purchase a Good Food Box?

Everyone is able to purchase a Good Food Box and the more people who purchase, the better prices we get on fresh fruits and vegetables. Buying together helps us “stretch our dollar” meaning that we can offer the boxes - which have $20-30 worth of fresh fruits and vegetables for $15.This is a great way to save money, and increase your access to fresh foods.